SKORIKA
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Locked out? Let’s get you back in.

Tell us what you have lost access to and we will point you the right way. Most people are back inside in a couple of minutes.

1 linkSent to your inbox ShortTime the link stays valid
Account recovery

Account recovery

Tell us what you have lost access to and we will point you the right way.

Enter the email on the account. Make sure it is correct and that you can open it — the reset link is only valid for a short time.

Try your backup codes first. When you switched two-factor on, Skorika gave you a set of one-time backup codes. Any unused code works in place of the app.

  1. Go to the log in page and enter your email and password.
  2. When the code is asked for, enter one backup code instead.
  3. Once you are in, turn two-factor off and set it up again on your new device.

No backup codes left? Email support@skorika.com from the address on the account. For everyone's safety this one is checked by a human, so it is not instant. support@skorika.com

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This one cannot be automated. Every recovery route runs through the email on the account, so if that inbox is gone we have to verify you another way.

  1. Email support@skorika.com from any address you can use.
  2. Tell us the old email and the name on the account.
  3. We will ask a few questions only the owner would know before moving the account.

If you are part of an organisation, your admin can usually change the address for you straight away — that is much faster than going through us. support@skorika.com

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